To improve supplier performance, you must first have a system to measure and manage it. This comprehensive and interactive course addresses the detail needed for you to get the best out of your suppliers and drive continuous improvement in your organization.

In an age of globalization and digitalization, organizations are confronted with suppliers located across the world, only communicating with each other through technology.

The more complex your supply chain is, the more sense it makes to measure and monitor supplier performance against contract requirements regularly and over a period of time. Best practice performance measurements provide the scope for organizations to know that they are getting what they contracted for when working with their suppliers.

Public, private and third sector organizations are now taking a more proactive approach to understanding the tools and techniques required in managing their suppliers successfully. Consequences of poor supplier performance has seen even world-class organizations facing reputational damage through delivery of poor-quality goods or services, leading to increased cost and waste.

Ensuring your organization’s supply chain is managed efficiently and effectively enables you to anticipate and deter any possible issues that may arise from suppliers that could potentially disrupt your supply chain process.

This course will enable you to take a proactive approach to understanding how to manage your suppliers, anticipating common problems that may arise and how to tackle these with world-class tools and techniques with respect to your organization’s overall business strategy.